Custom Property Maintenance Packages
Too often, maintenance on properties is viewed as a necessary evil – a painful cost of doing business. At J.C. Painting & Decorating, we view it as an opportunity – a tool that allows us to exceed our client’s expectations by providing the following benefits:
Customer service
Providing quality, responsive, cost-effective maintenance of a property not only makes sense from an asset preservation standpoint, but we view it as a part of the foundation of our customer service program.
24/7 Coverage
All of the best maintenance services in the world mean nothing if they aren’t there when and where you need them. Maintenance issues don’t always happen during the convenient 8 a.m. to 5 p.m., Monday through Friday time period. Consequently, J.C. Painting & Decorating has live answering services available 24/7 as the backbone of our customer service.
Tenant retention
Responsive maintenance can be used as a tenant retention tool-- a key factor when negotiating lease renewals on multi-family, office and retail properties. Most of the time, the maintenance personnel or individual may be the person representing management and ownership who tenants interact with the most over the term of their tenancy. Consequently, we hire maintenance staff that are skilled in their trade, but also demonstrate good people skills. They are friendly and caring while productive in their trade.
Communication tool
Another benefit of using maintenance as an asset is that management learns more about its residents and can react in advance to issues brought to its attention by maintenance personnel. A communication flow from maintenance staff to management is established and fostered so that issues or lease violations that might be spotted by the maintenance staff while making a repair inside a residential unit are brought quickly to management’s attention.
Control costs of the maintenance program
Maintenance is necessary to keep a property in a working, livable condition. It includes preventive work, emergency and routine repairs. Maintenance costs constitute a large share of the operating budget and can be reduced through comprehensive planning. A high level of maintenance paradoxically reduces operating expenses because the building is more desirable to live in and, consequently, vacancies drop and rental revenues increase. Reducing internal moves also reduces costs associated with cleaning and painting units.
Our services include:
J.C. Painting & Decorating is Chicagoland’s trusted full service property maintenance company, priding itself on reliability and quality service. Family-owned for more than 15 years, J.C. Painting & Decorating services commercial, multi-family residential and municipal properties throughout Cook and Lake counties.
For more information on our custom property maintenance packages please contact our Property Maintenance Manager at 773.793.2616.